3BB Distributors (“3BB Distributors,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, use our wholesale ordering app, create an account, submit an order request, or interact with our business.

By using our website, app, or services, you agree to the practices described in this Privacy Policy.

1. About 3BB Distributors

3BB Distributors provides wholesale products and ordering services for approved business customers. Our website and mobile app are designed to allow customers to browse products, view product information, add items to an order, and submit wholesale order requests.

Customers do not purchase or pay for products directly inside the mobile app. The app is used only for submitting wholesale order requests. Order review, confirmation, payment, delivery, pickup, and fulfillment are handled separately by 3BB Distributors.

2. Information We Collect

We may collect personal, business, and technical information from you when you use our website, app, or services.

A. Information You Provide to Us

We may collect information that you voluntarily provide, including:

– Your name
– Business or company name
– Email address
– Phone number
– Billing address
– Shipping address
– Business address
– Account username and password
– Wholesale account information
– Tax, resale, or business verification information, if required
– Order request details
– Product inquiries
– Customer service messages
– Any other information you choose to provide

B. Account and Wholesale Customer Information

Because 3BB Distributors serves wholesale customers, we may collect and maintain information related to your business account, including:

– Company name
– Contact person
– Business phone number
– Business email address
– Physical business address
– Shipping and delivery information
– Customer account status
– Order history
– Wholesale pricing eligibility
– Notes related to customer service, account approval, or order processing

We may use this information to verify your account, manage wholesale access, process orders, communicate with you, and maintain business records.

C. Order Request Information

When you use our website or app to create an order request, we may collect information such as:

– Products added to your order
– Product quantities
– Submitted order requests
– Order notes or special instructions
– Customer account information connected to the order
– Delivery, shipping, or pickup details, if applicable

Submitting an order request through our website or app does not mean your order has been finally accepted, confirmed, paid for, or fulfilled. 3BB Distributors may review, confirm, adjust, or contact you about submitted orders separately.

D. Information Collected Automatically

When you visit our website or use our app, certain information may be collected automatically, including:

– IP address
– Device type
– Browser type
– Operating system
– App version
– Pages or screens viewed
– Products viewed
– Search activity
– Cart or order activity
– Date and time of access
– Referring website or source
– Log data
– Diagnostic and performance information

This information helps us operate, secure, improve, and troubleshoot our website, app, and services.

3. How We Use Your Information

We may use the information we collect for the following purposes:

– To create and manage customer accounts
– To verify wholesale customers and business accounts
– To provide access to wholesale products and ordering features
– To allow customers to browse products and submit order requests
– To review, process, and manage order requests
– To contact customers about orders, account status, pricing, pickup, delivery, or fulfillment
– To provide customer support
– To respond to questions, inquiries, or service requests
– To improve our website, app, products, and services
– To personalize customer experience
– To maintain accurate business and transaction records
– To detect, prevent, and respond to fraud, abuse, unauthorized access, or security issues
– To protect our rights, property, customers, and business
– To comply with legal, tax, accounting, and regulatory obligations

4. Orders and Payments

The 3BB Distributors app is an ordering tool for wholesale customers. Customers may use the app to browse products and submit order requests.

The app does not process purchases or payments directly inside the app. Customers are not charged through the app at the time an order request is submitted.

Payment, order confirmation, pricing verification, delivery, pickup, and fulfillment are handled separately by 3BB Distributors. Payment methods and terms may vary depending on the customer account, order type, and business arrangement.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, analytics tools, and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used to:

– Keep users logged in
– Remember cart or order information
– Save user preferences
– Improve website performance
– Analyze traffic and usage
– Help secure our website
– Support advertising or marketing efforts, if applicable

You can adjust your browser settings to refuse or delete cookies. However, some website features may not work properly if cookies are disabled.

6. Third-Party Services

We may use trusted third-party service providers to help operate our website, app, and business. These providers may process information on our behalf only as needed to provide their services.

Examples of third-party services may include:

– Website hosting providers
– App hosting or backend providers
– Database providers
– Cloud storage providers
– Email and communication services
– Analytics services
– Security and monitoring tools
– Customer support tools
– Shipping, delivery, or logistics providers
– Payment processors, if payments are handled separately outside the app
– Business software and administrative service providers

We do not authorize these service providers to use your information for their own unrelated purposes.

7. How We Share Information

We do not sell your personal information.

We may share information in the following situations:

A. With Service Providers

We may share information with companies that help us operate our website, app, ordering systems, communications, security, hosting, analytics, shipping, delivery, payment processing, or customer support.

B. For Order Processing and Fulfillment

We may share necessary information with shipping companies, delivery providers, warehouse staff, payment providers, or other parties involved in completing an order.

C. For Legal Compliance

We may disclose information if required by law, court order, subpoena, legal process, government request, tax obligation, or regulatory requirement.

D. To Protect Our Business

We may disclose information when necessary to protect the rights, property, safety, or security of 3BB Distributors, our customers, our employees, our website, our app, or others.

E. Business Transfers

If 3BB Distributors is involved in a merger, sale, acquisition, restructuring, or transfer of business assets, customer information may be transferred as part of that transaction.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect.

Security measures may include:

– Secure login systems
– Password protection
– Limited access to customer information
– SSL or encrypted website connections where applicable
– Server security controls
– Monitoring and maintenance
– Internal access restrictions
– Security updates and backups

However, no website, app, server, or electronic system can be guaranteed to be completely secure. You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been accessed without authorization.

9. Data Retention

We may retain your information for as long as necessary to:

– Provide our services
– Maintain your customer account
– Process and manage orders
– Keep business records
– Comply with tax, accounting, legal, and regulatory requirements
– Resolve disputes
– Enforce agreements
– Prevent fraud or misuse
– Maintain security

When information is no longer needed, we may delete, archive, anonymize, or securely store it according to our business practices and legal obligations.

10. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

You may request to:

– Access the personal information we have about you
– Correct inaccurate or outdated information
– Update your account information
– Delete certain personal information
– Request a copy of your information
– Opt out of non-essential marketing communications
– Ask questions about how your information is used

Some requests may be limited by legal, tax, accounting, security, fraud prevention, or business recordkeeping requirements.

To make a privacy-related request, please contact us using the information listed in the “Contact Us” section below.

11. Marketing Communications

If you provide your email address or phone number, we may contact you about your account, orders, product availability, business updates, promotions, or customer service matters.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the message, replying with your request, or contacting us directly.

Even if you opt out of promotional communications, we may still send you important non-marketing messages related to your account, orders, security, or business relationship with us.

12. Children’s Privacy

Our website, app, and services are intended for business customers and wholesale accounts. They are not directed to children.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child without proper consent, we will take reasonable steps to delete it.

13. Business Customers Only

3BB Distributors primarily serves wholesale customers, retailers, and approved business accounts. We may require business verification before approving account access or fulfilling orders.

We reserve the right to approve, deny, suspend, or terminate account access if we determine that an account does not meet our wholesale customer requirements or violates our policies.

14. Links to Other Websites

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

When you visit a third-party website, you should review that website’s privacy policy before providing any information.

15. App Privacy

If you use the 3BB Distributors mobile app, we may collect information necessary for the app to function, including account information, device information, product browsing activity, cart activity, order request information, and app diagnostic data.

The app is used for wholesale ordering purposes only. It does not process direct in-app purchases or payments.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we may update the effective date at the top of this page.

Your continued use of our website, app, or services after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy, your information, or your privacy rights, please contact